These Use Terms govern your visit to, and your use of, the kinexpress.qa website and the Kin Express android/ iOS applications. The website and the applications are hereafter jointly referred to as the “Platform”. By using our platform, you are deemed to accept these terms and conditions. If you cannot accept any of these terms and conditions, you may refrain from using our platform.
Kin Express aims to ensure continuous and fault-free availability, access to and use of our platform. However, if any fault occurs you should report the matter to Customer Care via email or Call (refer T&C section 16). Some parts of our platform are only available to registered users. The availability of the platform may be occasionally restricted in case of maintenance, updating or to introduce a new feature.
3.1 The content of the platform is protected by copyright, trademarks and service marks, database rights and other intellectual property rights. We are the owner or licensee of such rights.
3.2 You may not reproduce, copy, modify or distribute nor use for any commercial purposes, any of the materials, information or other content displayed on the platform without our explicit prior written permission. You may not reproduce an unreasonably large volume of the content of our platform without our explicit prior written permission, nor manually, nor using automatic means. Framing and embedding such content will be regarded as reproduction.
4.1 On our platform we provide information as accurately as possible. However, products may vary from their descriptions and product images are for representation purposes only as they may vary slightly from the actual product. If you wish to obtain further information, or if there is anything that you do not understand, please contact customer care (refer T&C section 16). Descriptions stated against each product are based on the catalogue and technical details printed by the manufacturers/ agent. Therefore, the description provided against each product is not that of Kin Express and is subject to change without prior notice.
4.2 If, by mistake, we have underpriced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the order to you. In those circumstances, we will notify the correct price, so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy (refer T&C section 13).
You may visit and use the platform only in accordance with the principles of acceptable and lawful use and for acceptable and lawful purposes.
This means that it is not allowed to use the platform:
- in any way that infringes any applicable local, national or international law or regulation;
- in any way that is unlawful or fraudulent, or for any unlawful or fraudulent purpose, or creating an unlawful or fraudulent effect;
- for gaining unauthorized access to computer systems; - to interfere with any other person’s use or enjoyment of the platform;
- to interfere, or gain unauthorized access to, networks or websites or equipment linked to the platform, or owned by any third party;
- to transmit, or to procure the sending or uploading of any unlawful, unsolicited or unauthorized advertising or promotional material, or any other form of such solicitation or marketing (e.g. spam, junk mail, chain letters, pyramid systems);
- to deliberately transmit, upload or otherwise diffuse information that is discriminating, false, libelous, obscene or insulting;
- to try to re-transmit, send or upload or otherwise diffuse any information that is not allowed according to these terms, after it has been refused or removed by us;
- to transmit any data or material containing viruses, trojan horses, worms, spyware, adware, malware or any other harmful code designed to adversely affect computer software or hardware;
- to impersonate another person than yourself.
The platform includes a number of community pages and user forums, and other space allowing the users to interact via message boards, forums or comment boxes.
6.1 The opinions and views expressed by persons posting on our community pages do not represent the views of Kin Express.
6.2 You will ensure that your comments on any person, group of persons, organizations goods, or services, will not violate any right of third party, including any right of personal integrity and any right of intellectual property, and that your comments will not contain unlawful, libelous, abusive or obscene material, or any material that is otherwise offending against the generally accepted legal, ethical and moral principles applicable in Qatar.
6.3 We do not control or moderate the content that is placed on such pages. However we reserve the right to monitor and review and/ or edit posted content, and we reserve the right to refuse to post certain materials, or to remove or edit such materials, without warning or notification, based upon a complaint of third persons or authorities, or based upon our concerns following our own reviews. We may especially refuse, edit or remove content that we determine in our sole discretion as illegal, offensive, libelous, defamatory, obscene or otherwise unacceptable taking into consideration our legal, ethical and moral standards, as well as the accepted commercial practices.
We have the right to determine in our discretion whether there has been a breach of our terms and conditions through your use of our platform. When we believe that such breach has occurred, we may take any action that we believe is appropriate, including an immediate temporary suspension of the use of our platform or a permanent termination of such use, through disabling your password or otherwise.
Our platform may contain advertising or sponsorship through links or banners. The content of advertisements is not submitted to us prior to the publication. Only the advertisers must ensure that any advertising complies with the legal, ethical or sectoral requirements. We are not responsible for any content of such advertisements.
Our platform may include links to other websites or material. We are not responsible for any linked websites or linked material, which is beyond our control.
You shall be responsible for all losses, costs and expenses incurred by us, including attorney’s expenses, all damages, indemnities or fines awarded against us by any court or other competent authority, and all sums paid by us as a result of any settlement agreed by us, arising out or in connection with:
- Any claim by any third party or authority that the use of the platform by you is defamatory, offensive or abusive, or of an obscene nature, or is illegal, or in breach of an applicable code of practice;
- Any claim by any third party that the use of the platform by you infringes that third party’s copyright or other intellectual property rights of whatever nature.
11.1 The Kin Express platform is provided by Kin Express without any warranties or guarantees. The platform may provide content from other internet sites or resources and while Kin Express tries to ensure that material included on the platform is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Kin Express will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems, you may experience with the platform. If Kin Express is informed of any inaccuracies in the material on the Kin Express platform, we will attempt to correct the inaccuracies as soon as we reasonably can.
11.2 In particular, we disclaim all liabilities in connection with the following: Incompatibility of the platform with any of your equipment, software or telecommunications links; and Technical problems including errors or interruptions of the platform.
11.3 If we are in breach of these Terms and Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you order the relevant product or the time you otherwise use the platform.
11.4 Because we sell products for personal use only, our responsibility to you shall not include any business losses, such as lost data, lost profits, lost sales or business interruption.
We process information about you, including information about your visits to our platform, in accordance with our Privacy Policy.
Using our platform, you consent to such processing of data and you warrant that all data provided by you is accurate.
We may revise these Terms at any time. You may check from time to time for updated Terms. If you do not wish to accept the new Terms, you should not continue to use the platform (including purchasing any products on the platform). If you continue to use the platform after the date on which the change comes into effect, your use of the platform indicates your agreement to be bound by the new Terms.